I have now been with CE Services for 2 months and in this time I have learnt a lot and I am still learning more and more each day. I am progressing with my studies and hope to gain some more qualification by the end of the year; I am also getting the hang of driving.
Since my last diary entry I have been doing similar things as usual reloading laptops and pc’s, fixing things in the workshop and so on. But I have also done a few different things like doing my first helpdesk call and going out on site with Ian which was different because I wasn’t just doing installations like i have been with Phil, I was actually fixing problems. I have started call logging to and I finally have the confidence to answer the phone whenever it rings. I am still enjoying every moment of working for CE services.