The Personal Approach to Business

February 17, 2009

How personal should business be? Do some customers prefer to keep their suppliers at a professional distance or can great things grow from that personal touch? I have always been a great believer in the personal touch when it comes to customer relations. 15 years ago when I first started out in the world of [...]

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Credit Crunch or Credit Munch?

February 11, 2009

If like me you are bored (and a bit nervous) from hearing the phrase Credit Crunch and all the doom and gloom that goes with it. But at the same time have heard enough to understand that it can’t be ignored then ask yourself this. “Should we be munching our way through the credit crunch”? [...]

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Technology V’s the Elements – Let it Snow!

February 2, 2009

After clearing the snow off my car this morning and driving carefully into work I started to think about the days when an overnight snow fall would have really affected my working day. I would arrive at work with my “we will try our best to get out to you, roads permitting” speech all prepared [...]

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